25 September 2020
How regional ecommerce players can step up their game
As stores around the world closed their doors amid Covid-19 lockdowns, consumers turned to online retailers to shop for leisure items and even for groceries. But a report by Blackbox Research and consumer intelligence platform Toluna has found that over a third of Singaporean consumers are less than satisfied with their digital commerce experience. Yashan Cama, International Commercial Director, Blackbox Research shares how regional eCommerce players step up their game.

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