17 December 2019
Lessons in creating bank products for an Ageing population
As we get older, we often suffer from poorer eyesight or hearing difficulties. All these can affect decision-making, memory, and dexterity that are important attributes for accessing financial services effectively. So are banks ready for the ageing population boom? Masayuki Nagatomo, Head of Asia Innovation Centre, SMBC shares with us some of the solutions to tackle some of the issues of the aging society and Singapore banks learn from Japan.

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