Dr Cecelia Herbert, Qualtrics XM Institute

Dr Cecelia Herbert, Qualtrics XM Institute

Dr Cecelia Herbert

14 December 2023
Why It Matters: Generation X, the forgotten cohort in the workforce
As workers continue to experience evolving hybrid work arrangements against a backdrop of economic uncertainty and transformation, Qualtrics’ 2024 Employee Experience Trends Report has revealed the indicators of an optimal employee experience in Singapore have stalled over the last 12 months.
Dr Cecelia Herbert, Principal XM Catalyst, Qualtrics XM Institute tell us more about the study and why Generation X are reporting the lowest levels of engagement, inclusion, and well-being across the board.

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