23 September 2020
The importance of customer experience across industries
Companies are recognizing the importance of delivering an experience that makes them stand out from their competition. In order for businesses to meet this new level of expectation, there is a need for businesses of all sizes to understand the importance of customer experience. Atul Tuli, VP & Head of Customer Experience (CX), SAP, South East Asia shares the definition of great customer experience and how businesses can implement it well.

Download the podcast.