23 November 2023
Saturday Mornings: The Future of Customer Service: AI, Automation & More
🤖 The Future of Customer Service: AI, Automation & More | Saturday Mornings with Teleperformance. 📞
The Saturday Mornings Show "Singapore Home Brew" segment takes us inside the increasingly automated world of customer service. In this insightful episode host Glenn van Zutphen and co-host Neil Humphreys explore the rapidly changing world of customer service with Assaf Tarnopolsky, Chief Business Development and Customer Officer, APAC at Teleperformance.
🎧🚀 Discover how artificial intelligence (AI) and automation are transforming the customer service landscape. Learn about the latest technologies and trends shaping the industry.
🤝 Gain valuable insights into the importance of human interaction in an increasingly digital world. Explore how businesses can balance efficiency and personalized customer experiences. Listen for a thought-provoking discussion on the future of customer service.
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Listen To His Previous Podcasts:

19 October 2023
Why It Matters: Can AI reduce the workplace tensions between workers and their bosses?
The tension between organisations and their employees is growing. Disputes span return-to-office debates, the rise of AI in the workplace, and a complicated economic market riddled with layoffs and instability.
So could AI potentially be a solution instead of being part of this particular problem?
Assaf Tarnopolsky, General Manager in APAC, Genesys shares his views.

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