10 May 2021
Future of Insurance - Giving control back to customers
Following a digital transformation journey that started four years ago, Income believes the way forward lies in giving customers the right solutions that meet their specific needs, through the right channel and at the right time. To that end, Income has embraced hyper-personalisation, which they believe is the future of insurance. Andrew Yeo, Chief Executive Officer, NTUC Income shares more about Income's brand refresh and how hyper-personalisation can make insurance more relevant to their customers.

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